Speak to Thames Water customer service through our call connection service.
0844 448 8694Calls cost 7p per minute plus your phone company's access charge.
Callers must be 18+ or have the bill payer's permission.
Thames Water is the UK's largest water and wastewater company, serving 15 million customers across London and the Thames Valley.
You can call Thames Water customer service on 0844 448 8694 through our call connection service. Calls cost 7p per minute plus your phone company's access charge. We are an independent service and not affiliated with Thames Water.
Most Thames Water customer service lines are open Monday to Friday 8am-8pm and Saturday 9am-5pm. Hours may vary for different departments. Call 0844 448 8694 and our service will connect you.
To make a complaint to Thames Water, call 0844 448 8694 and ask to be put through to the complaints department. You can also write to them directly via their official website.
Call 0844 448 8694 to report water supply issues, leaks, or burst pipes. For emergencies, Thames Water operates a 24-hour helpline.
Call 0844 448 8694 to discuss payment options including Direct Debit, monthly instalments, or hardship support if you're struggling to pay.