Transco Helpline

Call the Transco customer service through our call connection service.

0844 448 5699

Calls cost 7p per minute plus your phone company's access charge.
Callers must be 18+ or have the bill payer's permission.

Important: This is an independent call connection service and is not affiliated with Transco. Calls cost 7p per minute plus your phone company's access charge. Callers must be 18+ or have the bill payer's permission.

About Transco

Transco (now National Gas) manages the UK's gas distribution network, responsible for the pipes that deliver gas to homes and businesses.

Common Reasons to Call Transco

Frequently Asked Questions

What is the Transco customer service phone number?

You can call Transco customer service on 0844 448 5699 through our call connection service. Calls cost 7p per minute plus your phone company's access charge. We are an independent service and not affiliated with Transco.

What are Transco's customer service opening hours?

Most Transco customer service lines are open Monday to Friday 8am-8pm and Saturday 9am-5pm. Hours may vary for different departments. Call 0844 448 5699 and our service will connect you.

How do I complain to Transco?

To make a complaint to Transco, call 0844 448 5699 and ask to be put through to the complaints department. You can also write to them directly via their official website.

How do I report a water leak or supply issue to Transco?

Call 0844 448 5699 to report water supply issues, leaks, or burst pipes. For emergencies, Transco operates a 24-hour helpline.

How do I set up a payment plan with Transco?

Call 0844 448 5699 to discuss payment options including Direct Debit, monthly instalments, or hardship support if you're struggling to pay.

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