Full Fibre ISP Hyperoptic Updates to 33Mbps UK Home Broadband Package

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Exciting Updates for Hyperoptic Customers

There is wonderful news for those living in areas served by Hyperoptic, the city-focused full fibre broadband provider that has successfully brought gigabit speeds to 1.9 million UK homes. The company has announced a positive evolution in their service offerings, streamlining their packages to ensure every new customer gets the best possible start with their high-speed network.

A Fresh Start for New Sign-ups

Hyperoptic has updated their entry-level options for new customers. The previous 33Mbps package, which was a legacy option, has been replaced to make the sign-up process clearer and more straightforward. This change means that new customers can now easily access the provider's wider range of modern, high-performance plans. Existing subscribers who are currently enjoying the 33Mbps tier can rest assured that they will continue to receive full support for their service, ensuring a smooth and uninterrupted experience.

For those who were considering the entry-level tier, the provider now highlights their 50Mbps option as the ideal starting point. This tier offers a fantastic boost in speed, perfect for everyday browsing, streaming, and staying connected with family and friends. The network, which primarily serves blocks of flats and multi-dwelling units, continues to expand its reach, bringing reliable full fibre technology to more communities across the country.

Support for Everyone

Hyperoptic remains committed to helping all residents stay connected. For individuals on state benefits, the provider offers a fantastic range of Social Tariffs. These affordable options ensure that everyone has access to essential broadband services, regardless of their budget. This commitment to inclusivity means that no one is left behind in the digital age.

With a dedicated team of around 1,700 employees and a growing customer base, Hyperoptic is well-positioned to deliver excellent service. Whether you are looking for faster speeds or simply need advice on the best package for your home, the team is ready to assist.

If you have questions about your broadband connection, need help choosing a new package, or require advice on social tariffs, our friendly team is here to help. Simply call us today on 0808 164 9191. Our call cost is 7p per minute plus your phone company's access charge. We look forward to speaking with you and helping you get the most out of your internet connection!

Published: 2026-03-19

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